talabat Jordan supports vendors in ‘cloud kitchen’ establishment

In line with its efforts to support sustainable F&B operations throughout the Kingdom

As-Salt, Jordan – In line with its efforts to support sustainable F&B operations throughout the Kingdom, talabat Jordan – the region’s leading food and grocery delivery app – is officially announcing its support for the launch of its partners’ cloud kitchens, initiating a series of commercial food operations that are entirely dedicated to delivery services. The delivery provider has kicked off this strategic initiative by supporting its first two cloud kitchen collaborations with Qaysar Pizza and Heroes Burgers & Wings. As the exclusive delivery partner for these new cloud kitchens—two for Qaysar Pizza, in As-Salt and Madaba, and one for Heroes Burgers & Wings in Marj Al Hamam—talabat will be helping its partners serve more customers through a state-of-the-art concept.

These kinds of cloud kitchens—which do not include dining areas, and are dedicated entirely to the production of food for off-premises consumption—allow restaurants to cut down on operating costs, enhance the sustainability of their operations, and improve food preparation and delivery times, all while being able to offer their products to a wider audience. Supporting Qaysar Pizza and Heroes Burgers & Wings in these new endeavors, talabat Jordan will serve as the exclusive delivery provider for the cloud kitchen operations. The company will also be lending its support both commercially and operationally to these partners, helping them to enhance their market penetration by reaching untapped markets and customers, and by allowing them to reduce overhead and startup costs.

Commenting on talabat Jordan’s support in the new cloud kitchen establishments, Managing Director, Hala Siraj, said, “We are thrilled to be helping our long-time partners launch these game-changing new operations. As our first official cloud kitchen collaborations, these partnerships represent an important launchpad for one of talabat’s key objectives moving forward: to support the creation, expansion, and sustainable success of cloud kitchen operations throughout the Kingdom. In addition to allowing more customers across Jordan to enjoy their favorite restaurants and F&B brands, supporting cloud kitchens like these allows us to further solidify our commitment to sustainability on all levels. We look forward to building on our partnerships with Qaysar Pizza and Heroes Burgers & Wings, and with other cloud kitchen operations, in the future.”

From his side, the founder and owner of Heroes Burgers & Wings, Shukri Kanaan, said, “We appreciate talabat Jordan’s efforts in supporting us, including the practical support, speed of their responsiveness, and their diligent follow-up, as well as the professional and reliable delivery services provided through their fleet of drivers, who are committed to customer service in the best and most professional way possible.”

Qaysar Pizza’s General Manager, Bassam Jamal Saleh, also commented on the initiative, saying, “With the business world shifting further towards sustainable and innovative ideas, we sought to launch our own cloud kitchen model in cooperation with talabat Jordan, which has always supported us. We are proud to partner with them as the exclusive delivery service provider and the provider of supporting services for our cloud kitchen. We are confident that this partnership will open up more prospects for growth and development, allowing us to reach a larger number of customers in new regions.”

With the launch of supporting services for cloud kitchens, talabat Jordan’s local partners and vendors can benefit from these services to enhance the efficiency and sustainability of their operations, while customers can enjoy a richer choice of food delivered to them faster than before exclusively through the talabat app.


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